How we deliver upon your requests:
Before the Sale:
1. ETI will provide free consultations to provide planning, design and answer questions to be
sure our products and services will fit your needs. ETI will search catalogues for special
pricing and/ or negotiate with manufacturers to get the best possible pricing and support
for your products. And will provide up to the minute status reports on your orders.
2. ETI will help your school build up their instructional and technological infrastructure with Grant Applications, E-rate or other programs per guidelines.
Delivery and Implementation:
1. ETI provides easy online tracking of your purchase progress and history through this
web site or over the phone. In addition, adding specialized services or extra products
is quick and easy through phone support and/or online correspondence with your account manager.
2. With value added services, such as installation contracts, maintenance contracts or our extended warranties; we can handle your whole project from beginning to end if you so choose.
After the Sale:
Support and service continues. If you have problems with your purchase take advantage of our 30 day return get additional support. We are always here to help make sure you get exactly what you need.