Cisco - Cisco Solution Support

Technical support - for Cisco DNA Premier - subscription license - 10 Mbps - on-premise - phone consulting - 3 years - 24x7 - response time: 30 min

Cisco
SVS-PDNA-10M-P3Y
N/A
N/A
New

Price: CALL

Total Available: 0

Product Description

Additional Details

What's Included

Specifications

Main Specifications
Product Description Cisco Solution Support - technical support - for Cisco DNA Premier - 3 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title Cisco DNA Premier
License Type Subscription license
License Qty 10 Mbps
Licensing Details On-premise
General
Type Technical support
Service Included Phone consulting
Full Contract Period 3 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software
Software Title Cisco DNA Premier
Installation Type Locally installed
License Type Subscription license
License Qty 10 Mbps
Licensing Details On-premise
Details
Service & Support Phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - 3 years - response time: 1 hour - availability: business hours / Monday-Friday - severity level 3/4 ¦ Phone consulting - 3 years - response time: next business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Fax-on-demand - 3 years ¦ E-mail consulting - 3 years ¦ Web support - 3 years ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years

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