Location
Cisco - Cisco Solution Support
Technical support - for Cisco Security Cloud Control and Cisco Multicloud Defense - phone consulting - 24x7
Product Description
Additional Details
- Special Delivery: None
What's Included
| Main Specifications | |
|---|---|
| Product Description | Cisco Solution Support - technical support - for Cisco Security Cloud Control and Cisco Multicloud Defense |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Cisco Security Cloud Control and Cisco Multicloud Defense |
| General | |
| Type | Technical support |
| Service Included | Phone consulting |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | Cisco Security Cloud Control and Cisco Multicloud Defense |
| Installation Type | Locally installed |
| Details | |
| Service & Support | Phone consulting - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Web support - availability: 24 hours a day / Monday-Friday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Friday ¦ E-mail consulting - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ E-mail consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ New releases update |