Location
RSA Security - RSA Basic Support
Technical support - for RSA Via Lifecycle and Governance - license - 100 users - volume - 5001-10000 licenses - phone consulting - 1 month - 9x5 - response time: 2 h
RSA Security
RSA-BUGL-P-T4-B1
N/A
N/A
New
Product Description
Additional Details
What's Included
Main Specifications | |
---|---|
Product Description | RSA Basic Support - technical support - for RSA Via Lifecycle and Governance - 1 month |
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 2 hours |
Service Availability | 9 hours a day / 5 days a week |
Software Title | RSA Via Lifecycle and Governance |
License Type | License |
License Qty | 100 users |
License Pricing | Volume / 5001-10000 licenses |
General | |
Type | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 month |
Response Time | 2 hours |
Service Availability | 9 hours a day / 5 days a week |
Software | |
Software Title | RSA Via Lifecycle and Governance |
Installation Type | Locally installed |
License Type | License |
License Qty | 100 users |
License Pricing | Volume / 5001-10000 licenses |
Details | |
Service & Support | Phone consulting - 1 month - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Phone consulting - 1 month - response time: 12 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 month - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month |