Since 1990, ETI has provided customized cost-effective IT solutions to schools throughout the state of New Mexico. Qualities that set ETI apart from other IT vendors is our reputation for delivering on promises and exceeding customer expectations. The manufacturers and top-tiered vendors we partner with are world renowned for quality and service. Our commitment is to help schools strengthen their IT infastructure which enables them and all educational entities to learn more about technology and itulize it to enhance their curriculim and increase student engagement in the use of technology.

Whether an educational institution is large or small, the need to increase student retention and raise grades is the same. Schools are in the business of providing education and therefore, must work to find the advantages available to become more successful. This is where working with ETI is beneficial to customers in education.

There are thousands of product offerings available so it is our job to create an environment that our customers can feel comfortable with when integrating new technologies into their plan. Learning curves vary for everyone involved so, knowing our customer ensures better integration. We make technology easy to understand. Working with ETI takes the load off of you, as the customer, while creating a more interactive learning environment for the students you teach. Our solutions include infrastructure, communications, data delivery integrity and storage, educational software, end user devices and thousands of accessories and specialized products.

Customer Service

Education Technologies considers customer service to be the most crucial element throughout every stage of a sale. Our team is here to provide immediate answers to questions regarding orders, shipping and returns from 7:30 A.M. to 4:30 P.M.  Our website is available 24 hours a day, 7 days a week for information on orders. Our customers receive attention to all issues they may have and no problem goes unresolved in the event a customer is not satisfied with their purchase.

Authorized Erate Service Provider -Universal Service Program for Schools and Libraries (E-Rate)

ETI is an authorized Erate Service Provider, has participated in the Universal Schools and Libraries Erate program from 1998 to present. ETI has the experience and ability to work within the E-rate environment and has a complete understanding of the overview and process of the program. 

The Schools and Libraries program, also known as the E-rate program, makes telecommunications and information services more affordable for schools and libraries in America. Mandated by Congress in 1996 and implemented by the Federal Communications Commission in 1997, the E-rate provides discounted telecommunications, Internet access, and internal connections to eligible schools and libraries, funded by the Universal Service Fund (USF).

Innovative digital learning technologies and the growing importance of the Internet in connecting students, teachers, and consumers to jobs, life-long learning, and information, are creating increasing demand for bandwidth in schools and libraries. In 2014, the FCC adopted the E-rate Modernization Order and the Second E-rate Modernization Order as part of a comprehensive review to modernize the program.

Hardware

ETI’s hardware offerings are extensive as well as comprehensive. High level systems for data delivery, protection, continuity and availability are made affordable and include vast options and accessories. Peripherals such as printers, monitors and projection are products our customers choose ETI for because of quality and value. We also integrate products into bundled solutions for extra value when appropriate.

Services

Many companies offer services to customers. ETI offers a wide variety of services with focus. Our experience and training make us a leader in network technologies and software platform engineering expertise for systems like Cisco® and Microsoft®. We are always advancing our knowledge base through regular training and in depth involvement with the manufacturers we represent.

Software

Because information technology does not rely on hardware and service alone, ETI has a lead on the newest software platforms and applications for educational needs. ETI has expertise in Microsoft® as well as security software like Symantec®, Sophos®, ESET® and many others that run on the products we support. We engage the classroom where it matters by providing software aimed at assisting students and teachers with their learning and teaching. ETI offers Adobe® products for education customers at competitive prices at multiple levels.