Location
SuSE - SUSE Rancher Federal Support
Technical support - for SuSE Rancher Server Hosts - 1 additional license - volume, GOV - 1-249 licenses - consulting - 1 year - 24x7 - response time: 1 h
SuSE
RF-0002-PS1
N/A
N/A
New
Product Description
Additional Details
What's Included
| Main Specifications | |
|---|---|
| Product Description | SUSE Rancher Federal Support - technical support - for SuSE Rancher Server Hosts - 1 year |
| Service & Support | Technical support |
| Service Included | Consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | SuSE Rancher Server Hosts |
| License Qty | 1 additional license |
| License Pricing | Volume, government / 1-249 licenses |
| General | |
| Type | Technical support |
| Service Included | Consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
| Software Title | SuSE Rancher Server Hosts |
| Installation Type | Locally installed |
| License Qty | 1 additional license |
| License Pricing | Volume, government / 1-249 licenses |
| Details | |
| Service & Support | Consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Consulting - 1 year - response time: 2 hours - availability: 9 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 2 ¦ Consulting - 1 year - response time: 1 business day - availability: 9 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 3 ¦ Consulting - 1 year - response time: 2 business days - availability: 9 hours a day (9:00 AM - 5:00 PM) / Monday-Friday - severity level 4 |